ABSTRACT
Engineering human-centric urban transport systems should be carried out using information technology in forecasting traffic and passenger flows. One of the most important objects of urban transport systems’ progress is modeling patterns of transport flows and their distribution on the road network. These patterns are determined by the subjective choice of city residents of traffic routes using public and private transport. This study aimed to form a sequence of stages of modeling transport and passenger flows in human-centric urban transport systems and passenger flows in the human-centric urban intelligent transport systems and to determine the patterns of change to the gravity function of employees of municipal services. It was revealed that the trip distribution function of workers of urban service enterprises can be described by the attributes of the structure of the city, socio-economic data, and attributes characterizing the zones and its residents.